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Frequently Asked Questions

1. I don't see a cost for shipping listed. How much are shipping costs?

Shipping is FREE anywhere in the continental USA.

The final posted shopping cart price includes shipping and large item handling fees for addresses within the continental USA

Call (480.204.3109) or contact us for shipping & handling prices for addresses outside continental USA. Be sure to include; item size to be ordered, shipping address including city, state or province, postal code, and country.

2. How long after I place my order will my photograph arrive? 

In general, once an order is placed the photograph will be delivered to your door within 10-14 working days. Pieces larger than 30"x45" or special orders may take longer.

3. What if the item I order arrives damaged? 

Giardini Photography guarantees each piece will arrive undamaged and ready to hang. If an item arrives damaged notify Giardini Photography (480.204.3109 or giardiniphotography@gmail.com) within 72 hours of delivery. Giardini Photography will arrange and pay for return shipping. The item will immediately be reordered with free expedited shipping.

4. What is your return and refund policy? 

Giardini Photography is proud of its personal service and quality products. If you are not completely satisfied with your purchase you can return the item and get a full refund or exchange the product for another. You must notify Giardini Photography within 72 hours of your intention to return or exchange the item.

Return instructions will be provided at that time. Giardini Photography will pay return shipping costs. Any item returned must be in the same condition you received it and in the original packaging. 

5. I have a questions not listed above.

We are happy to anser any question you have. You can contact us by phone (480.204.3109) or by email. We will answer your question promptly after receiving it. Thank you.

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Verified Returns & Exchanges

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Description of Policy from Merchant:

Giardini Photography is proud of its personal service and quality products. If you are not completely satisfied with your purchase you can return the item and get a full refund or exchange the product for another. You must notify Giardini Photography within 72 hours of your intention to return or exchange the item. Return instructions will be provided at that time. Giardini Photography will pay return shipping costs. Any item returned must be in the same condition you received it and in the original packaging.

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